Machine Bicycle Co.

handmade bicycles.


Shipping & Returns


Shipping Information

Any item returned must be unused. Typically you can use the packaging it came in. If you no longer have the packaging. You can use flat rate from USPS. Most of our products can fit the same size box provided at the post office.

Flat rate boxes are for smaller items:

Ground — $5 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate

 

Shipping a bicycle? If for any reason you need to ship us a bicycle please call first. 520-403-9980. 

Easy Returns & Exchange

Exchanges will be processed by issuing a refund to the original form of payment or the issuance of a credit within 30 days of the purchase. Returns and exchanges can be made through our website here. Refunds are made at the purchase price. If you can’t find what you want for an exchange, we’ll gladly issue you a refund or Machine credit. Machine credits are issued in the form of a gift card for either the purchase price or for an item’s last price sold. If you’re sending your return or exchange to us, follow the directions below. Questions? Please call 520-403-9980 and we’ll help you out.

Send all returns to:

Machine Cycles LLC
9231 SW 50th Ave.
Portland, OR 97219